Thistle Assistance – passenger assistance scheme in Scotland

What

Free initiative aiming to make travelling on public transport in Scotland easier and more comfortable for anyone who needs a little extra help. You can either use a physical card or download the app and show them to the driver or public transport staff member to discreetly communicate any additional needs you might have while boarding. See website for more information on how to request your card or download the app.

Where

Scotland

Who

Adults aged 18 and above living in Scotland who need extra support when travelling

Available for friends and family

Last updated 15/02/2026 by Cancer Care Map